At Elovooue, we place great importance on the careful preparation and shipment of every order to ensure reliable, timely, and well-handled delivery. All our products, designed for family life, home use, and everyday needs, are prepared with the utmost care and entrusted to trusted logistics partners known for their reliability and efficiency.
Delivery Timeframes
For deliveries within metropolitan France, orders are generally delivered within an estimated timeframe of 2 to 10 business days for in-stock products.
These delivery times are provided for informational purposes only. Elovooue makes every effort to meet these estimates and, whenever possible, to shorten delivery times so that you receive your items as quickly as possible.
For international deliveries, shipping times may vary depending on the destination country, customs procedures, and the selected shipping method. Estimated delivery times will be indicated during checkout whenever available.
Shipping Fees
Standard shipping fees are €4 for all orders shipped within metropolitan France.
Shipping costs are clearly displayed during checkout, prior to payment confirmation.
For international orders, shipping fees may vary depending on the destination and will be calculated and shown before order validation.
Shipping Methods
Elovooue works with reliable carriers to offer the following delivery options:
- Home delivery
- Delivery to a pickup point, where available
The available shipping method depends on your delivery address, the nature of the products ordered, and the option selected at checkout.
Order Tracking and Delivery Issues
Once your order has been shipped, you will receive a confirmation email including tracking details, when available.
In the event of a delivery delay, tracking issue, or if you receive a damaged parcel, we kindly ask you to contact our customer service as soon as possible. This will allow us to investigate promptly and provide an appropriate solution.
MONDAY AND FRIENDS LTD
71-75 Shelton Street WC2H 9JQ, Covent Garden London, United Kingdom
15108819
hey@elovooue.com
+33 801 37 01 50